Thank you for shopping with VEYRA MARKET COLLECTIVE LLC. This Shipping & Delivery Policy explains the processing, shipping, and delivery of orders placed through veyramarketcollective.com.
- Shipping Area
We currently ship orders within the United States only.
We do not currently offer international shipping.
- Order Processing Time
All successfully placed orders are generally processed within 1 business day after payment has been confirmed.
Orders placed on weekends or U.S. holidays may begin processing on the next business day.
Processing time includes order verification, product preparation, packaging, and preparation for carrier pickup.
- Shipping Time
After an order has been processed and handed over to the shipping carrier, the estimated shipping transit time is generally 2–5 business days.
Therefore, the estimated overall delivery timeframe is generally:
Order Processing: 1 business day
Shipping Transit: 2–5 business days
Estimated Total Delivery Time: 3–6 business days
These timeframes are estimates and are not guaranteed delivery dates.
- Shipping Carriers
Depending on the product, package size, weight, destination, and delivery requirements, orders may be shipped through one of the following carriers:
UPS
FedEx
USPS
For larger or heavier furniture products, we may use an appropriate freight or specialized delivery service when necessary.
The specific carrier may vary depending on the order.
- Shipping Costs
Applicable shipping charges, if any, will be displayed during the checkout process before the order is completed.
Shipping costs may vary depending on the product, order size, destination, package dimensions, weight, and delivery method.
- Delivery Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please verify the following information before completing your purchase:
Recipient name
Street address
Apartment, suite, or unit number, if applicable
City
State
ZIP code
Contact information
VEYRA MARKET COLLECTIVE LLC is not responsible for delivery delays, failed deliveries, returned packages, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.
- Order Tracking
When tracking information is available, it will generally be provided after the order has been shipped.
Customers can use the tracking information provided by the applicable carrier to monitor delivery progress.
- Furniture Delivery
Some furniture products may be large, heavy, or oversized.
For such products, delivery arrangements may differ from standard parcel delivery. Depending on the order, a carrier or specialized delivery service may contact the customer to coordinate delivery.
Customers should ensure that the delivery location is reasonably accessible and suitable for receiving the furniture.
- Delivery Delays
Although we aim to meet the estimated delivery timeframe, delivery may occasionally take longer due to circumstances outside our reasonable control, including:
Severe weather
Carrier delays
Transportation disruptions
Holidays
High shipping volumes
Incorrect or incomplete address information
Mechanical or logistical issues
Unexpected delivery restrictions
Other unforeseen circumstances
Such delays do not automatically constitute a failure to fulfill an order.
- Lost or Missing Packages
If tracking information indicates that a package has been delivered but the customer cannot locate it, the customer should first check the delivery location and contact the applicable carrier.
If an order remains missing, please contact us so that we can review the available order and tracking information.
- Damaged Packages or Products
If a package arrives visibly damaged, customers should photograph the package and product condition before disposing of any packaging materials.
Please contact us as soon as reasonably possible with:
Order number
Description of the damage
Photographs of the package
Photographs of the damaged product
We will review the information and determine an appropriate resolution in accordance with our Refund & Return Policy.
- Delivery Estimates
The shipping and delivery timeframes stated in this policy are estimates only.
Actual delivery times may vary depending on the destination, carrier, product type, shipping method, and circumstances affecting transportation.
We do not guarantee delivery on a specific date unless a specific guaranteed delivery service has been expressly confirmed for the order.
- Contact Information
VEYRA MARKET COLLECTIVE LLC
Address:
5540 STOKES ROAD BELLVILLE, TX 77418
Email:
[email protected]
Phone:
8173847740
Website:
veyramarketcollective.com
If you have questions regarding an order, shipping status, delivery, or tracking information, please contact us using the information above.
